Terms of service

Last updated: 23/08/2025

Welcome to SOUL RESONANCE. The terms “we”, “us”, and “our” refer to SOUL RESONANCE. We operate this store through Shopify, which provides the e-commerce platform that enables us to sell our products and services to you (the “Services”).

By visiting or purchasing from our store, you agree to these Terms of Service and to our Privacy Policy, Refund & Returns Policy, and Shipping Policy. Please read them carefully before using our Services.

1. Accounts and Eligibility

You must be of legal age in your jurisdiction to use this Site. You agree to provide accurate, current, and complete information (including billing, shipping, and payment details) when using our Services. You are responsible for safeguarding your account and login information.

2. Products and Availability

We make every effort to display our products accurately, but we cannot guarantee that your device’s display will show colors and details exactly as they are. Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or refuse any order. An order is confirmed only once we accept and process payment.
Please review your order carefully before submitting it. Order cancellations may not be possible once production begins (since our items are made on demand).
Your purchases are subject to our Refund & Returns Policy.

4. Pricing and Billing

Prices may change without notice. The price charged will be the one shown at checkout when you place the order. Prices may exclude taxes, customs duties, and shipping, which will be added where applicable.
By submitting your payment details, you confirm that the information is true and that you are authorized to use the selected payment method.

5. Shipping and Delivery

Estimated delivery times are listed in our Shipping Policy. These are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Ownership and risk of loss pass to you once the order is transferred to the carrier.

6. Intellectual Property

All content on this Site—including logos, graphics, text, product designs, and media—is the property of SOUL RESONANCE or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute our materials without written permission.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided “as is” and “as available” without warranties. We are not responsible for third-party sites, services, or content. Please review third-party policies before engaging with them.

8. Shopify Relationship

Our store is powered by Shopify, but all sales and contracts are directly between you and SOUL RESONANCE. Shopify is not responsible for any products, services, or disputes arising from your purchases.

9. Privacy

Your personal information is collected and handled according to our Privacy Policy, as well as Shopify’s privacy practices. By using our Services, you consent to these policies.

10. Errors and Inaccuracies

Occasionally there may be errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors and update information at any time, including after an order has been submitted.

11. Prohibited Uses

You agree not to misuse our Services, including (but not limited to): engaging in unlawful activities, infringing intellectual property, transmitting viruses, spamming, or attempting to gain unauthorized access to our systems.

12. Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms. Certain provisions (such as intellectual property, liability, and indemnification) will survive termination.

13. Disclaimer of Warranties

Unless expressly stated otherwise, the Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

14. Limitation of Liability

To the maximum extent permitted by law, SOUL RESONANCE shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or use) arising from your use of the Services or products purchased.

15. Indemnification

You agree to indemnify and hold harmless SOUL RESONANCE, Shopify, and their affiliates from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Services.

16. Governing Law

These Terms shall be governed by the laws of Italy. EU consumers may also benefit from mandatory protections under their country of residence.

17. Changes to the Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent changes. Your continued use of the Services after changes are posted constitutes acceptance of the new Terms.

18. Contact Information

Questions about the Terms of Service should be sent to:
📧 clients@soulresonance.eu